New: AI agents that close, not just chat →
AI Agents

Four specialists. And the one that commands them.

Each owns one part of the customer relationship. They share one memory, and hand over mid-conversation. The fifth takes a business goal — and puts all four to work on it.

AI CMO Conversion Relationship Support Qualify One customer

The problem

One bot doing four jobs badly is not four agents.

Most tools give you one chatbot and a script. It talks to a new lead, a complaint and your ₹2-lakh customer in the same tone — and the conversation it gets wrong is usually the valuable one.

How they work

Every reply is the same four moves.

No scripts. Each agent runs a short loop on every message — and every move is inside limits you set.

01 · READThe whole storyThe customer’s case file — what was said, promised and bought — plus your Brand Brain, prices and house rules.
02 · DECIDEInside your limitsPicks the next move. Discount caps, quiet hours and rules are enforced by the system — not left to the agent’s judgement.
03 · ACTOne right actionReplies, books the slot, sends a payment link — or hands to a human with a holding note.
04 · RECORDOn the recordWrites what it learned back to the case file. Every judgement visible, every rupee attributed.

The handover

Watch one conversation change hands.

A pricing question arrives. Support reads it, realises it’s a buying question, and hands it to Conversion — which answers the same message. One message in, one right reply out.

inbox · live
Customer
What’s the annual plan price?
Support picked it up
reads the case file… buying question — and they trialled us in March
⇄ handed to Conversion
Conversion agent
₹24,000 — two months free vs monthly. Since you trialled in March: quick call tomorrow?
Customer
Yes, 11am works
Case file written by the agents
Asking aboutannual plan pricing
Knowntrialled in March
We promisedcall slot, 11am tomorrow
Openconfirm the booking
HandedSupport → Conversion
A human opening this chat sees the same thing.

Without the handover, Support answers — accurate, flat, no offer. The first reply decides whether there is a second.

The roster

Each one owns a different part of the relationship.

🎯

Qualify

Answers every enquiry in seconds and grades how serious it is — with evidence.

  • Grades from what they actually said
  • Captures budget, need and timeline
  • A week-old “hot” re-qualifies instead of walking into a pitch
Owns new and unknown leads
🎧

Support

Resolves issues from your knowledge base and follows each one to “yes, it’s fixed.”

  • Orders, delivery, refunds, appointments
  • Asks you the questions it could not answer — then knows them forever
  • Confirms the fix instead of assuming it
Owns questions and issues
💸

Conversion

Negotiates inside your limits and takes the payment in the chat.

  • Discount ceiling enforced in code, not promised
  • Remembers every price, promise and objection
  • Sends a real payment link and books the slot
Owns warm and hot leads
💛

Relationship

Brings existing customers back — at the moment they’re due.

  • Knows purchases, lifetime value and occasions
  • Service due, refills and renewals, once per cycle
  • Win-backs reported in rupees actually recovered
Owns people who already bought

The fifth agent

The four work conversations. This one works your number.

Give it a goal in plain language — “refill 40 service slots by the 15th” — and it works like a marketing manager you’d actually hire:

  1. Sets a measurable finish line. Real bookings and payments, not engagement.
  2. Builds the plan. Campaigns, journeys, templates — drafted for your one-tap approval.
  3. Delegates. Hands segments to the right specialist to work one-to-one.
  4. Checks the numbers daily. Re-plans only when they moved.
  5. Proposes, never fires. Every change waits for your tap.
See how goals work →
Goal
Refill 40 service slots
9 days left · started 12 Aug
22of 40 booked
Approached186 of 412 due
Replied71 · 38%
Booked22 · ₹94,600 expected
Declined politely14 · stopped chasing
Second reminder converts 2× better than the opener — move it a day earlier for the remaining 226?Parameter change only · no new sends
Do itNot yet

How they get better

A team that trains, practises, and proves it improved.

Every agent has a training room — and unlike human training, every change is measured against revenue.

House rules“Never discount above 10%.” “Always mention the warranty.” Written once, in your words, enforced in every conversation.
A practice ringRole-play against your own agent before a customer ever does. Push it, haggle with it, then adjust the rules.
Measured trainingEvery training change is stamped onto the conversations that follow, so you can see revenue and reply rates before versus after.
Monday digestFive lines: what the team earned, what moved, what shipped, and the one thing that needs you.

Where they stop

The limits are the point.

Nothing launches without youEvery campaign, journey and hand-off the AI creates is a draft. The click that starts sending is always yours.
Limits enforced by codeDiscount ceilings, daily caps and quiet windows are not promised by the agent — the system makes exceeding them impossible.
They hand to a humanAnything risky, unusual or outside the knowledge base goes to your team with a holding note, rather than being guessed at.
Opt-outs are absoluteOne suppression list, enforced at the moment of sending, for every agent and every campaign. No exceptions.
A human decision outranks themSet a stage or an owner by hand and no agent silently overwrites it. The CRM never contradicts what you just did.
Every judgement is visibleStage changes, handovers, what each agent concluded and which conversation earned the money — all on the record.

Put the whole team on your list tonight.

Start with Qualify and Support switched on. Add Conversion when you trust it — and give the AI CMO a number when you are ready.

reachly

The AI marketing engine for businesses that grow on repeat customers.